• 1. SCOPE OF APPLICATION
    When ordering through the Azores Lovers Online Shop you agree to all the legal information that is prescribed.
  • 2. AVAILABILITY OF PRODUCTS
    In the absence of availability of the product AZ LOVERS, Lda. undertakes to inform the user and to reimburse the user of the amounts that he may have paid, using the same method of payment, within a maximum period of 30 (thirty) days from knowledge of this unavailability.
  • 3. PRESENTED PRICES
    The prices are in euros, with taxes included. The prices shown are based on the VAT applicable at the time of the invoice. Any modification of the applicable VAT rate will be reflected in the prices of the products. After this date prices may be modified at any time. Prices and specifications are subject to change without notice. AZ LOVERS, Lda. declines all responsibility for any errors published on the site. In the treatment of your order, any and all price error that may be on the site due to technical anomalies will be detected, in this situation the customer is contacted. If the price of the product presented on the site is, in fact, lower, the difference is returned. If the price is higher then the customer will be contacted and can accept or cancel the order.
  • 4. PRIVACY AND PROTECTION OF PERSONAL DATA
    In compliance with the Law no. 67/98 of 26 of October, on the Protection of Personal Data, we inform you that the treatment of personal data collected on Azores Lovers website is the responsibility of AZ LOVERS, Lda., located at Rua do Vigário Geral, nº 7. RC/DT. Ponta Delgada - São Miguel with a share capital of 5,000€, and registered with the Commercial Registry of Ponta Delgada with the vat number of 513740481. The data collected on this site is intended for the processing of the orders and communication with customers, processing of requests for information and possible complaints, statistical analysis, as well as their use for the purposes of direct marketing. AZ LOVERS, Lda. guarantees the confidentiality of all data provided by its customers. Although AZ LOVERS, Lda. collects and processes data in a secure way and prevents its loss or manipulation, using the most advanced techniques for this purpose, we inform you that the collection in open network allows the circulation of personal data without security conditions, at the risk of being seen and used by unauthorized third parties. All customers have the right to access and rectify their data. If you wish, at any time, to cease to be part of the AZ LOVERS, Lda. database and/or to cancel your registration on our site you may exercise this right through the following means: Email: sitesupport@azoreslovers.com Letter: Az Lovers, Lda. Rua do Vigário Geral nº7 RC/DT. 9500-443 Ponta Delgada, São Miguel, Azores, Portugal Phone: +351 296 711 186 Working Hours: Business days from 10:00 a.m. to 8:00 p.m. (Azores time zone). The customer expressly authorizes AZ LOVERS, Lda. to send information about products and services that may be of interest to you using your personal data for the purpose of direct marketing through any communication channel, namely electronic mail, SMS, MMS or other forms of automatic call. AZ LOVERS, Lda. will not market or share your customer database with third parties.
  • 5. USE OF COOKIES BY AZORES LOVERS
    Cookies are small text files sent by the website you visit that are stored on your computer. They are widely used for the operation of websites, or to increase their efficiency, as well as to provide information to site owners. AZ LOVERS, Lda. uses cookies to collect information about how visitors use the Azores Lovers site. We use the information to create reports and to help us improve the site. Cookies collect information anonymously, including the number of visitors, the websites from which they come, and the pages they have visited. As users of our site use different search engines in order to make their queries as easy as possible, we automatically record the type of browser (such as Google Chrome, Mozilla Firefox, Internet Explorer, etc.) and the operating system (Windows, Macintosh, etc.) used by them, as well as the domain name of the Internet Service Provider. We also collect the total number of users of our site, in order to enable us to update and improve it in a more productive way (in this process, no personally identifiable information is extracted). This data lets us know if there are more visitors preferring certain features or areas, thus helping us to keep our site current and interesting for most of our users. Cookie technology helps us deliver content tailored to the interests of visitors. Sites that offer online purchase possibilities use cookies to record and process the items on your purchase card. Whenever authorized, we may associate personal information with a cookie file in such circumstances. If you do not wish to receive cookies, you can configure your computer to notify you whenever you receive a cookie or disable all cookies through your browser (see the help menu of your search engine for the correct way to change or update the cookies). If you disable cookies, you may not be able to access some of the above functions. Through their settings, most browsers allow you to have some control over most cookies. For more information about cookies, and to know which cookies have been installed, and to be able to manage and delete them, visit www.allaboutcookies.org. If you do not want your site visits to be detected by Google Analytics, visit http://tools.google.com/dlpage/gaoptout.