{"id":6162,"date":"2021-10-18T10:06:17","date_gmt":"2021-10-18T10:06:17","guid":{"rendered":"https:\/\/azoreslovers.acoresnocoracao.pt\/?page_id=6162"},"modified":"2021-10-18T10:08:36","modified_gmt":"2021-10-18T10:08:36","slug":"devolucoes-e-trocas","status":"publish","type":"page","link":"https:\/\/azoreslovers.com\/en\/devolucoes-e-trocas\/","title":{"rendered":"Returns and Exchanges"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6162\" class=\"elementor elementor-6162\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\n\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b9371a6 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b9371a6\" data-element_type=\"section\">\n\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\" >\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cd1e20a\" data-id=\"cd1e20a\" data-element_type=\"column\">\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2649d9c elementor-nav-menu__align-center menu elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"2649d9c\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t<nav migration_allowed=\"1\" migrated=\"0\" role=\"navigation\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\"><ul id=\"menu-1-2649d9c\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-21794\"><a href=\"https:\/\/azoreslovers.com\/en\/contacts\/\" class=\"elementor-item\">Quer a Azores Lovers na sua Loja?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6179\"><a href=\"https:\/\/azoreslovers.com\/en\/como-encomendar\/\" class=\"elementor-item\">How to Order<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6180\"><a href=\"https:\/\/azoreslovers.com\/en\/devolucoes-e-trocas\/\" class=\"elementor-item\">Returns and Exchanges<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-6107\"><a rel=\"privacy-policy\" href=\"https:\/\/azoreslovers.com\/en\/politica-de-privacidade\/\" class=\"elementor-item\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6178\"><a href=\"https:\/\/azoreslovers.com\/en\/termos-e-condicoes\/\" class=\"elementor-item\">Terms and Conditions<\/a><\/li>\n<\/ul><\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"eicon-menu-bar\"><\/i>\t\t\t<span class=\"elementor-screen-only\">Menu<\/span>\n\t\t<\/div>\n\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" role=\"navigation\" aria-hidden=\"true\"><ul id=\"menu-2-2649d9c\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-21794\"><a href=\"https:\/\/azoreslovers.com\/en\/contacts\/\" class=\"elementor-item\" tabindex=\"-1\">Quer a Azores Lovers na sua Loja?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6179\"><a href=\"https:\/\/azoreslovers.com\/en\/como-encomendar\/\" class=\"elementor-item\" tabindex=\"-1\">How to Order<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6180\"><a href=\"https:\/\/azoreslovers.com\/en\/devolucoes-e-trocas\/\" class=\"elementor-item\" tabindex=\"-1\">Returns and Exchanges<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-6107\"><a rel=\"privacy-policy\" href=\"https:\/\/azoreslovers.com\/en\/politica-de-privacidade\/\" class=\"elementor-item\" tabindex=\"-1\">Privacy Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6178\"><a href=\"https:\/\/azoreslovers.com\/en\/termos-e-condicoes\/\" class=\"elementor-item\" tabindex=\"-1\">Terms and Conditions<\/a><\/li>\n<\/ul><\/nav>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/section>\n\t\t\t\t\n\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e08f1c1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e08f1c1\" data-element_type=\"section\">\n\t\t\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\" >\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e4c104d\" data-id=\"e4c104d\" data-element_type=\"column\">\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e535787 lipagina elementor-widget elementor-widget-text-editor\" data-id=\"e535787\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title ng-scope\">\n<ul class=\"list-unstyled\">\n \t<li><span class=\"title\">1.<\/span>\u00a0<span class=\"ng-scope\" translate=\"page.faq.trades.steps.1\">The return and\/or exchange process is checked on a case-by-case basis by AZ LOVERS, Lda. The request must arrive in a writing form to the e-mail: sitesupport@azoreslovers.com, within 2 days of receiving the order, being the instructions of cancellation or return of the value paid and\/or return of the merchandise, defined by AZ LOVERS, Lda. , through the same means of communication.<\/span><\/li>\n \t<li><span class=\"title\">2.<\/span>\u00a0<span class=\"ng-scope\" translate=\"page.faq.trades.steps.2\">Whenever possible, the return must be made through the same payment method, but if this is not possible, the user must provide proof of the payment and account or card ownership, in order to make a return by Bank Transfer.<\/span><\/li>\n \t<li><span class=\"title\">3.<\/span>\u00a0<span class=\"ng-scope\" translate=\"page.faq.trades.steps.3\">AZ LOVERS, Lda. undertakes to reimburse the customer within 15 days for national orders, and 21 days for international orders.<\/span><\/li>\n \t<li><span class=\"title\">4.<\/span>\u00a0<span class=\"ng-scope\" translate=\"page.faq.trades.steps.4\">The products returned must be in a condition of sale (without any anomaly or damage), that means, in the same state in which they arrived at the customer.<\/span><\/li>\n \t<li><span class=\"title\">5.<\/span>\u00a0<span class=\"ng-scope\" translate=\"page.faq.trades.steps.5\">If the value resulting from the exchange of products of an order is lower or higher than the initial value of the order, the adjustment conditions will be indicated by AZ LOVERS, Lda.<\/span><\/li>\n \t<li><span class=\"title\">6.<\/span>\u00a0<span class=\"ng-scope\" translate=\"page.faq.trades.steps.6\">The shipping costs for AZ LOVERS, Lda. will be supported by the customer, as well as the shipping costs of the new order (in case of exchange).<\/span><\/li>\n \t<li><\/li>\n<\/ul>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1.\u00a0O processo de devolu\u00e7\u00e3o e\/ou troca \u00e9 averiguado caso a caso, pela AZ LOVERS, Lda. O pedido dever\u00e1 chegar por escrito para o e-mail: sitesupport@azoreslovers.com, at\u00e9 2 dias ap\u00f3s rece\u00e7\u00e3o da encomenda, sendo as instru\u00e7\u00f5es de cancelamento ou devolu\u00e7\u00e3o do valor pago e\/ou devolu\u00e7\u00e3o da mercadoria, definidas pela AZ LOVERS, Lda., atrav\u00e9s do mesmo meio [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6162","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v17.7 (Yoast SEO v19.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Devolu\u00e7\u00f5es e Trocas - Azores Lovers - Lifestyle, Design, Gifts, Souvenirs &amp; Love<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/azoreslovers.com\/en\/devolucoes-e-trocas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devolu\u00e7\u00f5es e Trocas\" \/>\n<meta property=\"og:description\" content=\"1.\u00a0O processo de devolu\u00e7\u00e3o e\/ou troca \u00e9 averiguado caso a caso, pela AZ LOVERS, Lda. 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